You Can't Disrupt Human Interaction


I once received an email from a startup that was trying to match developers and designers with job opportunities. They offered a unique twist, allowing candidates to add their "human" characteristics, the ones that can't be displayed in a resume. This company wanted to create a service where employers could find people that had both the technical and cultural fit that they desired. The goal was then to create a dialog between company and possible employee. Unfortunately, the model didn't yield the financial results that they were aiming for, and they ended up closing their doors.

While it's never nice hearing about a company's failure, this is a prime example of how direct human interaction is an invaluable component in making a successful hire. While this startup understood that technical, cultural, and timing fit were the formula's main parameters, they did not get that there's a lot more going on under the hiring hood. Many companies today don't have the bandwidth to recruit, no matter what a portal can offer, especially since you can't blindly trust that a portal will yield exactly what you are looking for. In most cases, a hiring manager will end up turning to a different method, such as a trusted partner. And that is why good technical agencies still exist.

We currently have a 2 to 1 submission to interview ratio. Now, this doesn't mean we place every two people we send out (a guy can dream), but it does show that our clients trust that the candidates we present are, in fact, worth talking to. Why does this work better than a slick technological system? Mainly because we have built long-lasting relationships with our clients and candidates alike. We're a step ahead, already knowing our clients' environments, methodologies, and, in essence, their cultures. We build trust, and respect and honor that trust. That's how we've been in business for 36 years.

Maybe someday this will all be automated, but for the time being, human interaction is here to stay when it comes to hiring great candidates.

Since 1984, Technical Connections’ team of expert account managers and recruiters have helped companies grow their teams and achieve success in multiple projects, implementations, and industries. For more information, feel free to connect with us here.

By Scott MacKinnon

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