5 Video Interview Best Practices for Hiring Managers


Gone are the days where video interviews were considered to be an option. For hiring managers looking to onboard remote employees, conducting job interviews in a virtual environment with the goal of finding a great candidate has quickly become a new normal. Platforms such as Zoom and Skype have definitely helped in what, for some, has been a quick transition in continuing efforts to grow a workforce. However, it takes much more than a great video platform to conducting great interviews. It goes without saying, but video interviews should be given the same consideration and planning as in-person interviews – probably more so, in some cases.

Perhaps as a hiring manager, you’ve been wondering which best practices to implement to ensure video interviews with candidates not only go smoothly, but leave a great lasting impression. Here are some proven tips:

  1. Know your video platform. Some video platforms have an assigned meeting room and password, while others require account sign-up, and still other require just a quick access link. Just as you’d provide directions to an office, including suite number and potential security access, ensuring accurate information about the platform is given will help assist your candidate “arriving” on time.

  2. Test all of your systems beforehand – just in case! Technical difficulties happen to the best of us, but a routine check of your computer’s microphone, camera, and your platform’s audio/visual settings could help offset any hiccups that might keep the interview from starting on time.

  3. Let the candidate know what to expect. What time will the interview start and about how long will it run? Is it going to be a panel interview, or one-on-one? Will there be a virtual whiteboarding test or skills assessment? If working with a staffing agency, you can count on your account manager and their recruiter to communicate these details ahead of time and ensure the candidate knows what to expect.

  4. Find your flow. As mentioned in the outset, video interviews may be new territory for yourself and candidates. Finding a balance between asking questions and taking notes in a virtual format will be key in terms of presentation and providing constructive feedback.

  5. Show up, be present, and be yourself.  Just as with traditional in-person interviews, video interviews require the unspoken agreement and respect between both interviewer and interviewee that they physically show up. Ensure that you are in fact present for the interview, through active listening, conversing, and good eye contact. It is even more important (and appreciated!) than ever, and can assist in conveying your mission, need of the role, and allow for an overall easygoing, mutual exchange in which you can truly showcase yourself and the values of your company.

By Lindsey Darden
Office Manager

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